We are very proud and delighted to have been presented with numerous awards over the years, voted for by our valued customers.
We’re not particularly ones to beat our own drum or blow our own trumpet or whatever the phrase is. At McKinlay Kidd, we prefer to dedicate our time to researching, planning, booking and delivering your holidays in Scotland, Ireland and England. However, we are certainly proud of the awards we’ve been presented with over the years, including our most recent triumph, “AITO Tour Operator of the Year 2016”. The recent awards below are based on customer reviews or voted for by customers, which give them all the more merit in our humble opinion. Many thanks if you were among them.
AITO (Association of Independent Tour Operators): Tour Operator of the Year 2016
In February 2017 at an awards ceremony in London, McKinlay Kidd was presented with the Association of Independent Tour Operators (AITO) Gold Award as Tour Operator of the Year 2016, beating off strong competition from over 100 other specialist travel companies.
The AITO annual awards are judged on independent customer reviews posted on www.aito.com. As an umbrella organisation, AITO demands a strong focus on quality and customer service from all members: to come out on top is a high accolade and requires exceptional reviews. McKinlay Kidd was consistently rated as “excellent”.
At McKinlay Kidd, our mission is to deliver brilliant holidays with a personal touch for our customers. Because we focus on Scotland, Ireland and England as holiday destinations, we challenge ourselves to achieve this whatever the weather. Receiving this award ahead of respected operators who send their customers to exotic destinations all over the world seems to us to prove there’s more to great holidays than guaranteed sunshine!
The award is recognition for the hard work and dedication of the team in the office and we share it with our many business partners, whom we rely on to match our own standards of attention to detail and exceptional service.
Guardian/Observer: Best Small Tour Operator 2011, 2012, 2013 & 2014
In 2011, we were rather stunned and certainly delighted to be awarded the accolade of “Best Small Tour Operator” in the prestigious Guardian/Observer Travel Awards. Then we won again in 2012. And 2013. And 2014. As far as we know, no company before has achieved this four times in-a-row. The award means so much to McKinlay Kidd, particularly because it is voted for by customers who have taken holidays with us.
So what happened in 2015, you might ask? Well, as is their right, The Guardian/ Observer chose to change the format and categories for the awards, introducing a new category of Best Package Operator. We didn’t win this time but then we don’t sell package holidays – everything we do is tailor-made. No sour grapes, but we do like to think that we are the undefeated, reigning champions as Best Small Tour Operator.
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