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Join our Team

McKinlay Kidd is always on the look out for keen, committed and talented people to join our team.

The Place:

McKinlay Kidd, Telegraph Travel Awards Specialist Tour Operator of the Year 2017, and AITO Tour Operator of the Year 2016, is an award-winning specialist travel business, based in central Glasgow. Established for 15 years, we offer tailor-made holidays throughout Scotland, Ireland & England to discerning clients from the UK and overseas.

We pride ourselves on personal service, with a strong focus on customer satisfaction.

The company is ambitious to continue to grow in the coming years, offering plenty of opportunity to develop your skills and knowledge and take on more responsibility.

Current Vacancy: Summer Intern, June – September

The primary role will be supporting the team in producing documentation and holiday packs for customers, but may include other duties to assist sales, marketing and operations.

  • The ideal candidate will have a good eye for detail and excellent written English, which will be tested at interview.
  • You will relish working in a fast-paced environment and meeting tight deadlines, while turning your hand to any tasks required.
  • It will be an advantage if you have strong computer skills, especially with experience in using content management systems and databases.
  • A good knowledge of the geography of Great Britain and Ireland is desirable.
  • The role pays £7.50 per hour based on a 37.5 hour working week.

Apply by email to Zoe Davidson, General Manager, zoe@mckinlaykidd.com. Please enclose a brief CV and covering letter describing your favourite places in Scotland, Ireland and/or England.

Current Vacancy: Operations Assistant

You will be responsible for the overall administration of holiday bookings once a sale has been confirmed, mainly by e-mail and phone. You will make and confirm reservations with our suppliers along with efficiently processing deposit and balance payments to provide a seamless experience for our customers. This role requires you to work in partnership with small, local businesses who share our commitment to quality and customer service.

You will have responsibility for monitoring any delays, cancellations or changes to travel plans and subsequently make the necessary amendments to travel itineraries, sometimes liaising directly with our customers. Your role is to support the Senior Operations Executive and be at the core of our daily activities to ensure a first class service is provided at all times.

  • The ideal candidate will have a strong administration and customer service focus as well as outstanding attention to detail and excellent numeracy skills.
  • You will be comfortable with IT systems and be able to work fast and accurately.
  • The ability to be a quick learner is essential.
  • You will relish the challenge of working as part of a small team in a fast-paced environment, responding well to meeting deadlines.
  • You must have a good knowledge or keen interest in the geography of Scotland and the rest of the British Isles.
  • You will not only enjoy being organised, articulate and approachable but also gain satisfaction from hearing the feedback from customers after their holiday.
  • While experience in the travel or hospitality industry might be beneficial, we welcome applicants from other backgrounds too – above all, we are seeking a can-do attitude.
  • This role may suit a recent graduate or returner, and we may be able to offer some flexibility in working hours.
  • The salary range is £16,000 to £18,000 plus benefits depending on experience. This is a permanent position. Occasional evening and weekend working may be required at peak times.

Apply by email to Zoe Davidson, General Manager, zoe@mckinlaykidd.com. Please enclose a brief CV and covering letter describing your favourite places in Scotland, Ireland and/or England.

Other Opportunities

We are always on the look-out for reliable, calm and professional people to join our dedicated team, whether full or part-time.
Ideal candidates have natural sales skills, a strong customer service focus, excellent attention to detail in both literacy and numeracy, and relish the challenge of working in a fast-paced environment. You will be a skilled communicator, computer literate and have good knowledge of the geography of Scotland and ideally England and Ireland. While experience in the travel or hotel industry might be beneficial, we welcome applicants with other backgrounds too, including from recent graduates.

We look for people with the right attitude rather than substantial work experience. We may be able to accommodate flexible working hours, depending on the role.

How to apply speculatively

In writing to the Founder and Director, Robert Kidd, including full CV, the type of role you are seeking and salary expectations. Please include a letter/email describing your favourite places in Scotland, Ireland and/or England:

Email: robert@mckinlaykidd.com

McKinlay Kidd Ltd
Suite 120, Baltic Chambers
50 Wellington St
Glasgow
G2 6HJ

Tel: 0141 308 8009

 

 


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