Join our Team
Do you share our passion for tailor-made travel throughout the UK, Ireland and Channel Islands? If so, we want to hear from you!
Travel Sales Advisor
A rare opportunity to join the thriving sales team at McKinlay Kidd.
The sales team play an integral role within the business. You will be responsible for responding to enquiries and converting them into tailor-made holidays. You will listen and respond to the customer’s needs then organise everything from accommodation to activities to travel in order to create a unique holiday experience, working in partnership with local businesses who share our commitment to quality and customer service.
- You will have at least two years travel sales experience backed by a strong customer service focus.
- You are fluent in English and demonstrate excellent attention to detail in both literacy and numeracy.
- You will relish the challenge of working in a fast-paced yet supportive environment as part of a small team of around 25 people.
- The ability to be a quick learner is necessary.
- You will be a skilled communicator and computer literate.
- You will have excellent knowledge of the geography of Scotland – and ideally also England, Wales and Ireland – and be passionate about encouraging visitors from home and overseas to explore beyond-the-beaten track.
- You believe a holiday in the UK/ Ireland can be just as good as one abroad
This is a full-time position, based on a 37.5 hour working week within our Monday to Saturday office opening hours. Occasional overtime may be necessary at peak times. Once experienced, you will also take your turn to cover the 24/7 duty rota for customers on holiday. Our office base is in central Glasgow. For the right experienced candidate, we can consider a hybrid role.
We facilitate team members to visit and experience our destinations and product. Salary range is from £27K to £30K per annum depending on experience.
Send your CV and covering letter describing your favourite place in the UK/ Ireland to:
Zoe Davidson, Managing Director, [email protected].
The Place
McKinlay Kidd is a award-winning domestic travel business. Established since 2003 years, we offer special-experience and tailor-made holidays throughout Scotland, Ireland, England, Wales and the Channel Islands, from road trips to small group rail tours. We are based in an office in a landmark building in central Glasgow.
We pride ourselves on personal service, with a strong focus on customer satisfaction. Our customers come from the UK and abroad – they are well-travelled and discerning.
The company offers plenty of opportunity to develop your skills and knowledge within the travel industry and take on more responsibility within an entrepreneurial yet friendly and supportive team. In August 2024, McKinlay Kidd transitioned to employee ownership.
Speculative Applications
Whether you are looking for a starter role or you are an experienced travel professional and believe you could make a significant contribution to the company’s future growth, please get in touch speculatively by sending your CV and covering letter describing your favourite place in the UK/ Ireland to Zoe Davidson, Managing Director, [email protected].
We are always on the look-out for reliable, calm and professional people to join our team on a full-time basis.
You believe that a holiday in the UK and Ireland can be just as good as one abroad. You are likely to have good knowledge of the geography of Scotland – and potentially England, Wales and Ireland.
We often recruit on attitude and aptitude rather than direct experience especially in sales, customer service and operational roles at a team level. You will be keen to learn and develop your skills in the travel industry.
Ideal candidates have natural sales skills, a strong customer service focus, excellent attention to detail in both literacy and numeracy, and relish the challenge of working as part of a passionate team. You will be a skilled communicator, computer literate and a fast learner.
The core team is based in our office in central Glasgow. We will consider flexible remote working for certain roles, depending on skills and experience. Occasional evening and weekend working is likely to be required at peak times and, once experienced, you will participate in the 24/7 duty office rota for customers on holiday.