Holiday inspiration currently loading...

Apologies, to get the best experience from this website please enable JavaScript in your web browser. You can do this via the settings/preferences menu.

Join our Team

As AITO Tour Operator of the Year 2016, McKinlay Kidd is always on the look out for keen, committed and talented people to join our team.

The Place:

McKinlay Kidd, AITO Tour Operator of the Year 2016, is an award-winning specialist travel business, based in central Glasgow. Established for 14 years, we offer tailor-made holidays throughout Scotland, Ireland & England to discerning clients from the UK and Overseas. As part of our continued growth plans we currently have specific opportunities in Sales and Operations.  .

Current Vacancies

Travel Sales Advisor:

You will be responsible for responding to enquiries and converting them into tailor-made holidays, mainly via email and phone. You will listen to the customer’s travel needs and wishes then recommend and plan everything from accommodation to activities to transport in order to create a unique holiday experience. You will work in partnership with small, local businesses who share our commitment to quality and customer service.

The Person:

The ideal Travel Sales Advisor will have a strong customer service focus as well excellent ability to build rapport and convert sales. You will probably have at least three years’ experience in customer-facing roles, including sales. You will enjoy writing while also demonstrating attention to detail and sound numeracy. You will relish the challenge of working as part of a small team in a fast-paced environment, responding well to meeting sales targets. You will be a skilled communicator, computer literate and have good knowledge of the geography of Scotland and the rest of the British Isles.

While experience in the travel or hospitality industry might be beneficial, we welcome applicants with other backgrounds too –  a can-do attitude and experience dealing with the general public are essential, as are strong writing skills. You will not only enjoy closing the sale, but also gain satisfaction from hearing the feedback from customers after their holiday.

The ability to be a fast learner is essential. There is plenty of scope for creativity and working on your own initiative. The company is ambitious to continue to grow in the coming years, offering plenty of opportunity to develop your skills and knowledge and take on more responsibility.

The Rewards:

McKinlay Kidd are offering a competitive salary of between £17,000 and £19,000 plus benefits depending on experience. This is a full-time, permanent position. Occasional evening and weekend working may be required at peak times.

The Role – Operations Assistant

You will be responsible for the overall administration of holiday bookings once a sale has been confirmed, mainly by e-mail and phone. You will make and confirm reservations with our suppliers along with efficiently processing deposit and balance payments to provide a seamless experience for our customers. This role requires you to work in partnership with small, local businesses who share our commitment to quality and customer service.

You will have responsibility for monitoring any delays, cancellations or changes to travel plans and subsequently make the necessary amendments to travel itineraries and liase directly with our customers. Your role is to support the Senior Operations Executive and be at the core of our daily activities to ensure a first class service is provided at all times.

The Person

The ideal Operations Assistant will have a strong administration and customer service focus as well as outstanding attention to detail and excellent numeracy skills. You will be comfortable with IT systems and be able to work fast and accurately. You will relish the challenge of working as part of a small team in a fast-paced environment, responding well to meeting deadlines.You must have a good knowledge or keen interest in the geography of Scotland and the rest of the British Isles.

While experience in the travel or hospitality industry might be beneficial, we welcome applicants from other backgrounds too – we really are looking for someone with a can-do attitude and this role may suit a recent graduate. You will not only enjoy being organised, articulate and approachable but also gain satisfaction from hearing the feedback from customers after their holiday.

The ability to be a fast learner is essential. The company is ambitious to continue to grow in the coming years, offering plenty of opportunity to develop your skills and knowledge and take on more responsibility.

The Rewards:

McKinlay Kidd are offering a competitive salary of between £16,000 and £17,000 plus benefits depending on experience. This is a full-time, permanent position. Occasional evening and weekend working may be required at peak times.

 

How to apply

In writing to the Founder and Director, Robert Kidd, including full CV, current salary and letter/email explaining why you are a suitable candidate and describing your favourite places in Scotland, Ireland and England:

Email: robert@mckinlaykidd.com

McKinlay Kidd Ltd
Suite 120, Baltic Chambers
50 Wellington St
Glasgow
G2 6HJ

Tel: 0141 308 8009

Other Opportunities

We are always on the look-out for reliable, calm and professional people to join our dedicated team, whether full or part-time.
Ideal candidates have natural sales skills, a strong customer service focus, excellent attention to detail in both literacy and numeracy, and relish the challenge of working in a fast-paced environment. You will be a skilled communicator, computer literate and have good knowledge of the geography of Scotland and ideally England and Ireland. While experience in the travel or hotel industry might be beneficial, we welcome applicants with other backgrounds too, including from recent graduates.

We look for people with the right attitude rather than substantial work experience. We can accommodate flexible working hours, depending on the role. Please apply as described above, outlining the type of role you are seeking.

 

Search For Holidays