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AITO Tour Operator of The Year 2019 - Bronze Award20th year anniversary

The Team

Behind the scenes at McKinlay Kidd is a dedicated, knowledgeable and passionate team.

Whether a longed-for trip of a lifetime, a special celebration or simply a quick getaway to experience a different pace and way of life, we know just how important your holiday is to you and we commit to attention to detail throughout. We’ll ensure you have a personal contact in the team, but you’ll also find that everyone who picks up the phone is equally prepared to help. There’s only a dozen or so of us, so you won’t get lost in an impersonal call centre. Our office is open from Monday – Saturday during standard UK office hours. If you need some assistance outwith these times, we can easily arrange an evening or weekend call to discuss your plans. Just let us know what time suits you best.

If you need us to keep things secret – for a surprise birthday treat, or even a proposal – no problem. Because we offer a very personal and tailored service, we can accommodate and plan around many different requirements, so just let us know and we’ll suggest the best options for you. We can advise concerning accessibility or dietary matters, we’ll let you know if luggage space or weight is limited and we know the important little details, such as places to stay which welcome dogs. Perhaps you’re searching for family roots or a place with a special connection? Just mention it and we’ll do our utmost to plan it in for you – we love a challenge!

And, for complete peace of mind, we’re available 24/7 for customers away on a McKinlay Kidd trip – details will be provided in your holiday information pack.


Details on how to join our dedicated team can be found here.

Robert on a road trip

Robert Kidd, Founder and Director

Passions: cars, empty beaches, live music, porridge

Heather McKinlay, Founder & Director

Passions: islands, single track roads, seal-spotting, small planes

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We’re conducting a survey about travel, and we’d love to hear your views.

The survey will take no more than 10 minutes of your time.

It’s completely anonymous, and as a thank you for participating, you’ll be entered into a prize draw to win £150 (or equivalent in your local currency) to add to your travel fund!

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The survey is being conducted by Jump Research, an independent research agency, in line with Market Research Society guidelines and UK GDPR laws and will be open until Monday, 5th December.

Thank you.